About Us

What Is BigBy?

We’re an online store with great designed consumer products with an original design and great quality control.

Great Products Can be Designed! | From form the technology to deliver technology, BigBy is a global leading e-commerce brand in the consumer products area. This includes consumer electronics devices equipped with modern technology and unique design like beauty and health care, sports, outdoor gears, pet care, and accessories, etc. Our vision is to enhance people’s lifestyles. BigBy is a brand owned by Bigby International (Hongkong) Co. Ltd. We are pioneering the latest technology at the speed of life. These qualities are unique since our value is to deliver excellent customer experience.

We are trying to create a fairer, more transparent online store not only sell products but offers a solution and offer to our valuable clients. By doing this, we can offer you all the same advantages as the leading marketplaces but ensured products with design and quality control guaranteed.

As we aim to be fair and transparent, we are tyring to offer not only the best products but also the best experience which we believe the customer service is the most important part. We’re here to offer you a selected product, hassle-free after-sales and instant message service and secure payment powered by stripe and paypal.

Bigby™ and Bigbybrand™ word and logo are registering trademarks of Bigby International (Hongkong) Co. Ltd.

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Is BigBy Safe?

Absolutely!

Our team is professionals, so you know you’re buying from an established professional company with a strong supply chain with a couple of factories in Shenzhen, China. Our business license shows that we are a legit business entity. But, even our office based in Hongkong but our team may be based globally. For example, our warehouse based in different locations near our client to ensure the fastest delivery time. Our warehouse in the US-based Columbus in Ohio to ensure we can ship our products to our client in around 3 business days in the US.

We partnered with PayPal, the world-leading payment system, to offer you increased security and protection when using BigBy.

Your money and personal details are kept safe: every transaction you make on BigBy will be protected with PayPal’s advanced data encryption and subject to their thorough security checks to prevent fraud, email phishing, and identity theft. PayPal securely holds your money until your item is dispatched.

You can shop with all major credit and debit cards through PayPal, and eligible orders are backed up by PayPal Buyer Protection, giving you added security and peace of mind.

Even more, we accepted all major debit or credit cards like Visa, Master, AmericanExpress, JCB, etc.

The most popular mobile wallet Google Pay and Apple are also supported by our site.

All the above payment methods are powered by secure payment gateway Stripe. Your money and personal details are kept safe: every transaction you make on BigBy will be protected with Stripe’s advanced data encryption and subject to their thorough security checks to prevent fraud, email phishing, and identity theft.

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